Refund Policy

At The Gilded Glow, your satisfaction is our priority. Please read our refund policy carefully before making a purchase.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, unopened, and in their original packaging.

Non-Returnable Items

• Opened or used skincare and beauty products
• Gift cards
• Sale or clearance items

How to Request a Refund

To initiate a return, please contact us at support@gildedglowshop.com with your order number and reason for return. We will respond within 2–3 business days with return instructions.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at support@gildedglowshop.com.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Original shipping charges are non-refundable.

Contact Us

If you have any questions about our refund policy, please reach out to us at support@gildedglowshop.com.